Frequently Asked Questions (FAQ)
How do I use the Beautiful Woman skincare products?
Use the products in this order:
Morning: Cleanser → Facial Serum → Face Cream → Sunscreen SPF50.
Evening: Cleanser → Facial Serum → Face Cream.
Body care: Use the Shower Gel while bathing, followed by Body Lotion on slightly damp skin.
How long will it take to see results?
Many customers may notice softer, more hydrated skin shortly after use. Improvements in the appearance of fine lines and firmness vary depending on skin type, consistency and individual circumstances.
We recommend following your skincare routine consistently.
Are the products suitable for sensitive skin?
We recommend performing a patch test before using any new skincare product.
Apply a small amount behind your ear and wait 24 hours. Discontinue use if irritation occurs.
Can I use the products on my neck and chest?
Yes. You can extend your Facial Serum and Face Cream application to your neck and chest, avoiding irritated areas.
Do I need sunscreen when staying indoors?
Daily sunscreen is recommended, particularly when spending time near windows or outdoors.
Apply sunscreen as the final step of your morning skincare routine.
Can I purchase the products individually?
Yes! Our skincare products are available individually.
You can also purchase The Complete Beautiful Woman Skincare Ritual for R999, which includes five skincare essentials and a complimentary full-size Shea Butter & Milk Shower Gel.
How much is delivery?
We offer nationwide delivery throughout South Africa via Aramex.
• Standard nationwide delivery: R89
• Free delivery on orders of R999 or more
How long does delivery take?
Estimated delivery is 5–8 working days from the date your order is placed.
Delivery times exclude weekends and South African public holidays. Unexpected courier delays may occur.
What payment methods do you accept?
We are preparing Ozow instant EFT and Stitch credit/debit card payments.
Available payment methods will be displayed at checkout once activated.
Can I return a product?
For hygiene reasons, we generally do not offer voluntary change-of-mind returns on opened or used skincare products.
If a product is damaged, defective or incorrect, please contact us so we can arrange an appropriate remedy.
We honour all returns and cancellation rights required by South African consumer protection law.
Please see our Shipping & Returns policy for full details.
How can I contact Beautiful Woman?
For product enquiries, delivery questions or order assistance, please email:
You can also contact us through our website's Contact page.