Shipping policy

Shipping Policy

BEAUTIFUL WOMAN

Last Updated: 31 October 2026

At Beautiful Woman, we are committed to providing a reliable, convenient and enjoyable online shopping experience. We carefully prepare and dispatch orders to ensure your purchases reach you as safely and efficiently as possible.

1. Shipping Destinations

Beautiful Woman currently delivers throughout South Africa.

We do not currently offer international shipping.

All orders are dispatched from our warehouse in Tzaneen, Limpopo, South Africa.

2. Shipping Rates

We offer the following delivery options:

Standard Delivery – R89

A flat delivery fee of R89 applies to orders below R999.

FREE Delivery – Orders of R999 or More

Enjoy FREE standard delivery on orders with a qualifying merchandise value of R999 or more.

Shipping eligibility is calculated at checkout based on the order value after applicable discounts and before shipping charges.

3. Estimated Delivery Times

Our estimated delivery timeframe is 5–8 business days.

Delivery times may vary depending on your location, courier operations, public holidays, weather conditions and other circumstances beyond our reasonable control.

Delivery estimates are not guaranteed delivery dates.

4. Order Processing and Dispatch

Orders are processed and prepared for dispatch at our Tzaneen warehouse.

Warehouse Dispatch Days: Monday to Saturday, excluding public holidays.

Our standard handling time is approximately 0–1 business days, subject to order verification, payment confirmation and product availability.

Orders placed on Sundays or public holidays will generally be processed on the next available dispatch day.

Courier delivery schedules may differ from our warehouse operating days.

5. Courier Services

Beautiful Woman uses delivery service providers to transport orders to customers throughout South Africa.

The courier service used may vary depending on the delivery location, parcel size and operational requirements.

Where tracking information is available, it will be provided once your order has been dispatched.

6. Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email containing your tracking information.

Please allow time for the courier's tracking system to update after collection.

If you require assistance with an order, please contact sales@beautifulwoman.co.za and include your order number.

7. Delivery Addresses

Customers are responsible for providing accurate and complete delivery information at checkout, including:

Full recipient name
Correct street address and suburb
City or town and postal code
Valid contact telephone number

If you notice an error in your delivery details, please contact us as soon as possible.

We will make reasonable efforts to update the delivery information before dispatch, although changes cannot be guaranteed once a parcel has been handed to the courier.

8. Delayed or Unsuccessful Deliveries

Although we aim to meet our estimated delivery timeframes, unexpected delays may occasionally occur.

If your parcel is delayed, please contact our customer support team so we can assist with the courier enquiry.

Additional delivery charges may apply where a parcel must be resent because an incorrect or incomplete delivery address was supplied by the customer, where permitted by applicable law.

Nothing in this policy limits your rights under applicable South African consumer protection legislation.

9. Damaged, Missing or Incorrect Items

We take care when preparing and packaging orders.

If your order arrives damaged, contains an incorrect item or is missing a product, please contact us at sales@beautifulwoman.co.za as soon as reasonably possible.

Please provide your order number, a description of the issue and photographs where available.

We will assess the matter and arrange an appropriate resolution, including replacement, repair or refund where required by applicable consumer protection laws.

10. Returns and Exchanges

For details regarding returns, exchanges, refunds and product eligibility, please refer to our Refund Policy.

For hygiene and safety reasons, opened or used personal care products may be excluded from discretionary returns, but this does not affect your statutory rights relating to defective, unsafe or incorrectly supplied goods.

11. Contact Information

For shipping enquiries, delivery assistance or order support, please contact:

Beautiful Woman

Email: sales@beautifulwoman.co.za

Website: https://beautifulwoman.co.za

Business Location: Haenertsburg, Limpopo, South Africa

Dispatch Warehouse: Tzaneen, Limpopo, South Africa

Thank you for shopping with Beautiful Woman. We appreciate your trust and look forward to delivering your order.